Client Delivery Professional

Are you a staffing professional with integrity, credibility and influence? Do you thrive in a fast paced environment? Are you accountable to achieving commitments? Would you like to be seen as a problem-solver with quick thinking solutions? If this is your vision for your career, imagine yourself at ManpowerGroup!
The Client Delivery Professional (CDP) creates strong consultative client and associate relationships that result in long-term client and associate satisfaction and high retention rates. The CDP is ultimately responsible for service delivery for their assigned account sites, serving as the face of Manpower's service team to the client and the central point of contact for Manpower associates. This role is responsible for coordinating service delivery amongst client, dedicated team and field offices with a heavy emphasis on executing many of the activities. This role is responsible for responding to issues, questions and concerns from both the client and associate, effectively resolving issues and situations, and escalating when appropriate.
The CDP clearly understands client expectations, terms and conditions and works to deliver high quality service to the associates when they arrive on their first day. This will include associate onboarding, first day orientation, and safety training as applicable. The position has a strong focus on associate performance management including but not limited to: feedback, coaching, development, corrective action, and termination.
3 years of account management or customer relationship experience
1 year of supervisory or leadership experience preferred
ManpowerGroup is an EOE/AA/Vets/Disabled Employer

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